Privacy Policy – Overview
HcFocus LLC understands how important the privacy of personal information is to our users. We understand that your privacy matters and we respect your privacy choices. This summary of our privacy policy is intended to give you an overview of:
- What we will not do
- What information we collect about you
- What choices you have about your information
- How we use your information
- How and with whom we may share the information we have about you
- How we protect your information
- How to contact us with questions or concerns
- GDPR Compliance
We urge you to take the time to read our entire Privacy Policy for complete detail about our privacy practices and your information.
What We Will Not Do
When you visit our Site or register with us:
- We will not be serving ads that track;
- We will not allow third parties to collect cookie information;
- We will never rent or sell our registered users’ contact information to third parties, including our vendors and suppliers.
Information Collected About You
We may collect “Personal Information” about you – such as your name, address, telephone number, email address or health information – in the following ways:
- When you register for or update an existing profile on our web sites or Apps or register for HcFocus;
- When you use certain interactive tools and services;
- When you sign-up for newsletters or other communications from
HcFocus; - When you provide personal information in a community area or other public forum.
We may collect “Non-Personal Information” – information that cannot be used by us to identify you – via Cookies, Web Beacons, and HcFocus mobile device applications and from external sources, even if you have not registered with or provided any Personal Information to HcFocus .
Read more about Information Collected About You
What Choices Do I Have?
If you do not want your Personal Information used by HcFocus as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You may correct, update or review Personal Information you have submitted through registration, tools and applications by signing in and updating your registration information. If you have registered and no longer want
HcFocus to use your Personal Information, you should delete your information as described in this Policy.
How Information Collected About You Is Used
We may use information we collect about you to:
- Administer your account;
- Provide you with access to particular tools and services;
- Respond to your inquiries and send you administrative communications;
- Obtain your feedback on our sites and our offerings;
- Statistically analyze user behavior and activity;
- Provide you and people with similar demographic characteristics and interests with more relevant content
- Conduct research and measurement activities;
- Send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from HcFocus; or
We may combine Personal and Non-Personal Information collected by HcFocus about you, and may combine this information with information from external sources.
Read more about How Information Collected About You Is Used
With Whom Do We Share Your Information?
HcFocus will not disclose any Personal Information about you unless specifically agreed to by you or:
- To comply with legal requirements, such as a law, regulation, search warrant, subpoena, or court order;
- In the event of a corporate change in control resulting from, for example, a merger, a sale of assets, or bankruptcy; or
- In special cases, such as in response to a physical threat to you or others.
HcFocus does not make your Personal Information available to third parties for their marketing purposes AT ALL
Read more about With Whom We Share Your Information
How Do We Secure and Retain Your Information?
We have put in place technical, physical, and administrative safeguards to protect the Personal Information that we collect.
Read more about How Do We Secure Your Information?
Contact HcFocus
Please send us an email using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.
You can also contact HcFocus’ Privacy Office at:
HcFocus LLC
General Counsel
105 W. 86th St. #551
New York, NY 10024
USA
GDPR Compliance
HcFocus and its technical infrastructure are located in the United States. The personal information that you provide to us is stored on servers located in the United States. If you are located in another jurisdiction, you should be aware that in order to provide the HcFocus Web Sites to you, we must transfer your personal information to the United States where it will be stored and processed in accordance with this Privacy Policy. We may transfer your information outside the United States to service providers with operations in other countries. By using the HcFocus Web Sites, you consent to such collection, storage and processing in the United States and elsewhere, though the United States and other jurisdictions may not afford the same level of data protection as considered adequate in your own country. We will take reasonable steps to protect your personal information. Note that your personal information may be available to the United States government or its agencies under legal process made in the United States.
Additional Information for HcFocus’ Visitors from the European Economic Area (“EEA”)
When you use the HcFocus Web Sites, we collect, store, use and otherwise process your personal information as described in this Privacy Policy. We rely on a number of legal bases to process your information, including where: (i) necessary for our legitimate interests in providing and improving the HcFocus Web Sites including offering you content and advertising that may be of interest to you; (ii) necessary for our legitimate interest in keeping the HcFocus Web Sites safe and secure; (iii) necessary for the legitimate interests of our service providers and partners; (iv) necessary to perform our contractual obligations in the HcFocus Terms of Use; (v) you have consented to the processing, which you can revoke at any time (however a revocation does not affect the lawfulness of processing of your personal data that occurred prior to the date of revocation); (vi) you have expressly made the information public, e.g., in a HcFocus message board or other public forums; (vii) necessary to comply with a legal obligation such as a law, regulation, search warrant, subpoena or court order or to exercise or defend legal claims; and (viii) necessary to protect your vital interests, or those of others.
If you are a HcFocus user in the EEA, you can: (i) access personal information we have about you (we will try to provide information within 30 days of your request); (ii) have your personal information corrected or deleted (in most cases you can correct personal information you have submitted to us by going back to the specific HcFocus Website, logging-in and making the desired change); (iii) in certain circumstances, you can object to our processing of your personal information and we will discontinue such processing unless we have compelling legitimate grounds to continue; (iv) withdraw consent previously provided (however a withdrawal does not affect the lawfulness of processing of your personal data that occurred prior to the date of withdrawal); or (v) if you believe that we have not complied with applicable data protection laws, you may lodge a complaint with your local supervisory authority. If you wish to inquire as to whether we maintain any of your personal information and if so, whether you wish to exercise any of those rights that are available to you with respect to such personal information, you may contact us as described in the Contacting HcFocus About Your Personal Information or Privacy section below. We will respond to your request within a reasonable timeframe.
Where we process your personal information for direct marketing purposes, you can opt-out through the unsubscribe link in the email communications we send to you, by changing your subscription preferences in your account settings or as otherwise specified in this Privacy Policy.
We will retain your personal information for as long as necessary to provide the HcFocus Web Sites to you and fulfill the purposes described in this Privacy Policy. This is also the case for third parties within whom we share your information to perform HcFocus Web Sites on our behalf. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it. If you have registered with HcFocus and you no longer want us to use your registration information to provide the HcFocus Web Sites to you, you may close your account.
The HcFocus Privacy Policy
HcFocus understands how important the privacy of personal information is to our users. This Privacy Policy will tell you what information we collect about you and about your use of HcFocus and its services. It will explain the choices you have about how your personal information is used and how we protect that information. We urge you to read this Privacy Policy carefully.
This Privacy Policy applies to Web sites owned and operated by HcFocus LLC that are intended for use by health professionals our Mobile Device Applications or “Apps” (we refer to these sites and Apps collectively as the “HcFocus Web Sites”). Except where noted, statements in this Privacy Policy with respect to HcFocus Web Sites also apply to HcFocus Mobile Device Applications (or “Apps”) for iPhone, iPad and Android devices.
References to “HcFocus” mean HcFocus including any company that HcFocus or its parent or sister companies control (for example, a subsidiary that HcFocus owns). HcFocus may share information among its subsidiaries, parent company/companies, sister companies, or web sites that it or they own or control, but information collected under this Privacy Policy is always protected under the terms of this Privacy Policy.
Information Collected About You
Personal Information
If you choose to register or update an existing member profile with HcFocus or access certain functionality on HcFocus Web Sites, you may be required to submit Personal Information. “Personal Information” means information that we can use to identify or contact you, such as your name, address, telephone number or email address. Some of our interactive tools and services may request you to submit health information, which would also be considered Personal Information. You are responsible for ensuring the accuracy of the Personal Information that you submit to HcFocus. Inaccurate information will affect your experience when using HcFocus Web Sites and tools and our ability to contact you as described in this Privacy Policy.
Registration
Access to some HcFocus interactive tools and services may be limited to users who have registered. Some of our tools (such as certain quizzes or calculators) do not retain your Personal Information, while others store your Personal Information in accordance with this Privacy Policy. See also the Section below on Mobile Device Applications. You may also be asked to provide authorization for uses of personal information in addition to what is in this Privacy Policy when you use certain tools, such as providing personal information to a sponsor of the tool. HcFocus will not make any use of your personal information beyond the permitted uses in this Privacy Policy unless you provide such additional consent in connection with the specific tool at the time you submit Personal Information in order to use the tool. Furthermore, HcFocus does not use any information that you submit in connection with that tool to deliver any advertisements to you on or off of HcFocus Web Sites.
If you download the HcFocus App and agree to provide your information to HcFocus, your information will be treated like that of a registered user under this Privacy Policy.
Newsletters & Emails to You
At registration and at various times as you use HcFocus Web Sites, you will be given the option of providing us with Personal Information in order to receive recurring informational/promotional newsletters –via email from HcFocus. From time to time, HcFocus makes subscriptions to our newsletters available on third party websites. If you sign up for one of our newsletters on a third party site the site will provide us with your Personal Information such as your email address and we may use that information as described in this Privacy Policy as though you had provided it directly to HcFocus.
When you sign up for our email newsletters on HcFocus Web Sites or at any time, you can choose to opt out of receiving additional promotional newsletters from HcFocus.
You can unsubscribe from a newsletter by:
- Following the directions included at the bottom of the newsletter.
- Logging in to HcFocus Web Sites and unchecking the newsletters you no longer wish to receive under the “My Profile” section.
Market Research
From time to time, HcFocus may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask you to enter Personal Information. The Personal Information you submit in a survey may be used by HcFocus for research and measurement purposes, as described below, including measuring the effectiveness of content, advertising or programs. When our market research surveys collect Personal Information we will not knowingly accept participants who are under the age of 13. Market research surveys conducted by or on behalf of HcFocus will contain a link to this Privacy Policy.
Emails You Send to HcFocus
This Privacy Policy does not apply to information, content, business information, ideas, concepts or inventions that you send to HcFocus by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to HcFocus.
Non-Personal Information
Even if you do not register with or provide any Personal Information to
HcFocus , we collect Non-Personal Information about your use of
HcFocus Web Sites. “Non-Personal Information” means information that we cannot use to identify or contact you. We may also acquire Non-Personal Information about our users from external sources. While you may use some of the functionality of HcFocus without registration, many of the specific tools and services on HcFocus Web Sites require that you register with HcFocus.
Cookies and Web Beacons
We collect Non-Personal Information about your use of HcFocus Web Sites and your use of other web sites through the use of Cookies and Web Beacons. “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses HcFocus Web Sites is assigned a different Cookie by HcFocus . “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from your browser, such as the IP address, the URL of the page on which the Web Beacon is located, the type of browser that is accessing the site and the ID number of any Cookies on your computer previously placed by that server.
Third parties under contract with HcFocus may use Cookies or Web Beacons to collect Non-Personal Information about your usage of HcFocus Web Sites, including which health topics you have viewed. These third party advertising service providers may only use this information to help HcFocus determine future content based on additional Non-Personal Information to the extent known by HcFocus or these third parties.
Mobile Device Applications (“Apps”) and Mobile Optimized Sites
Some of our Apps, such as require that you be registered and signed in in order to use them. Some of our Apps, such as HcFocus App, allow you to use many features without being registered but require that you are signed in as a registered user in order to use certain features, the information that we collect through your use of these Apps and tools will be treated as Personal Information under this Privacy Policy.
Therefore, if you do not want to be Cookied when you use your mobile device you should not use our Mobile Device Apps and you should set your mobile device to reject Cookies when you use our mobile optimized sites.
Our use of Cookies and Web Beacons on our mobile optimized sites are similar to our use on our desktop sites. Your choices to reject Cookies, use the Network Advertising Initiative and the TRUSTed Ads™ program, described below in the section “What Choices Do I Have” are available on our mobile optimized sites. If you have questions about how to reject Cookies on your specific device please check with the device manufacturer.
Updating/Removing Your Personal Information
If you do not want your Personal Information used by HcFocus as provided in this Privacy Policy, you should not register as a member or for any specific tool or application that collects Personal Information. You can correct, update or review Personal Information you have previously submitted by going back to the specific tool or application, logging-in and making the desired change. You can also update any Personal Information you have submitted by contacting us using the contact information listed below.
If you have registered and desire to delete any of your Personal Information you have provided to us from our systems please contact us using the contact information listed below. Upon your request, we will delete your Personal Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to HcFocus Web Sites from our servers.
Cookies
Most browser software can be set to reject Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of HcFocus Web Sites may not work properly but you do not have to accept our Cookies in order to productively use HcFocus Web Sites. It is important to note that in order to use the opt-out serHcFocusvices described below, such as the Network Advertising Initiative and the TRUSTed Ads™ program, you must not reject all Cookies because these opt-out procedures work by placing Cookies on your browser that enable these opt-out procedures to function. The “opt-out Cookies” are placed, for example, in order to help prevent the placement of Cookies used for the targeting of advertising.
How Information Collected About You Is Used
Information collected by HcFocus about you is used by HcFocus to:
- administer your account,
- provide you with access to particular tools and services,
- respond to your inquiries you send to us and to send you administrative communications about HcFocus Web Sites or services,
- obtain your feedback about HcFocus Web Sites or our offerings,
- statistically analyze user behavior and activity including how frequently areas of the site are visited and how many emails are received and opened,
- provide you and people with similar demographic characteristics and interests with more relevant content both on HcFocus Web Sites or on other web sites that you visit after you leave HcFocus Web Sites
- conduct research and measurement activities, including those described below
- send you personalized emails or secure electronic messages pertaining to your health interests, including news, announcements, reminders and opportunities from HcFocus
HcFocus may combine Personal and Non-Personal Information collected by HcFocus about you, and may combine this information with information from external sources.
We also use Cookies in order to enable us to conduct surveys for our own use and on behalf of our advertisers. These Cookies are used to determine whether you have seen certain content or advertising so that we may request your opinions. We may also use Cookies to authenticate respondents or to help you pick up where you left off in a survey. If you have Cookies disabled you may not be able to participate in some surveys.
Research and Measurement Activities
Information that HcFocus collects about you may be combined by HcFocus with other information available to HcFocus through third parties for research and measurement purposes, including measuring the effectiveness of content, advertising or programs. This information from other sources may include age, gender, demographic, geographic, personal interests, product purchase activity or other information. We may report aggregate information, which is not able to be identified back to an individual user of HcFocus Web Sites, to our current or prospective advertisers and other business partners. We do not sell or share any Personal Information with any third parties, except that contractors performing services on our behalf may be provided access to Personal Information when performing these services. These contractors agree not to use this information for any purpose other than performing services on our behalf.
With Whom Do We Share Your Information?
Except as described in this Privacy Policy or as specifically agreed to by you, HcFocus will not disclose any Personal Information it gathers from you through HcFocus Web Sites. We may only release Personal Information to third parties: (1) to comply with legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In addition, we may disclose Personal Information as described below.
In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, HcFocus reserves the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the section below that discusses “Changes to This Privacy Policy.”
Disclosures to HcFocus Contractors
HcFocus contractors sometimes have limited access to your Personal and Non-Personal Information in the course of providing products or services to HcFocus . These contractors include vendors and suppliers that provide us with technology, services, data analysis, research, advertising and marketing assistance and/or content in connection with our operation and maintenance of HcFocus Web Sites. We contractually require that our contractors: 1) protect the privacy of your Personal and Non-Personal Information consistent with this Privacy Policy and 2) not use or disclose your Personal or Non-Personal Information for any purpose other than providing a limited service or function for HcFocus .
Disclosures to Third Party Web Sites
Certain content, services and advertisements offered to you through HcFocus Web Sites are served on, or contain links to, web sites hosted and operated by a company other than HcFocus (“Third Party Web Sites”). HcFocus does not disclose your Personal Information to these Third Party Web Sites without your consent, but you should be aware that any information you disclose to the other web sites once you access these other web sites is not subject to this Privacy Policy. HcFocus does not endorse and is not responsible for the privacy practices of these Third Party Web Sites. You should review the privacy policy posted on the other web site to understand how that Third Party Web Site collects and uses your Personal Information. HcFocus makes an effort to make it obvious to you when you leave our website and enter a Third Party Web Site, either by requiring you to click on a link or by notifying you on the site before you visit the third party site. In addition, if you see a phrase such as “Powered by” or “in association with” followed by the name of a company other than HcFocus , then you are on a web site hosted by a company other than HcFocus.
How Do We Secure and Retain Your Information?
We take reasonable security measures to protect the security of your Personal Information. Despite HcFocus’ efforts to protect your Personal Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
The security of your Personal Information is important to us. When you enter Personal Information (including personal health information in various tools on our website), we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
We will retain your Personal Information as long as your account is active or needed to provide you services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to HcFocus from our servers. HcFocus tools that collect and store Personal Information allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Children
We are committed to protecting the privacy of children. HcFocus Web Sites are not designed or intended to attract children under the age of 13. HcFocus Web Sites do not collect Personal Information from any person we actually know is under the age of 13.
Contacting HcFocus about Your Personal Information or Privacy
Please send us an email by using the Contact Us link at the bottom of every page of our site if you have any questions about this Privacy Policy or the Personal Information we maintain about you.
You can also contact HcFocus’ Privacy Office at:
HcFocus LLC
105 W. 86th St. #551
New York, NY 10024
USA
Changes to This Privacy Policy
We reserve the right to change or modify this Privacy Policy or any of our tools or services at any time and any changes will be effective upon being posted unless we advise otherwise. If we make any material changes to this policy we will notify you by email (sent to the email address specified when you register) and/or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this website for the latest information on our privacy practices. If you do not accept the terms of this Privacy Policy, we ask that you do not register with us and that you do not use HcFocus Web Sites. Please exit HcFocus Web Sites immediately if you do not agree to the terms of this Privacy Policy.